We are an Australian company with an Australian address. All orders are shipped from Busselton, Western Australia.
When you place an order with our Online Shop we are emailed your order immediately.
Orders for items (that are in stock) are typically dispatched within 1 Business day and delivered within 7 days to most parts of Australia (by Australia Post). For items that are out of stock, delivery can take longer. You will be informed via email of a delivery time when we confirm your order.
For “urgent” orders please notify us in the additional comments section of the order and we will attend to your order without delay.
Orders are sent via Australia Post and Toll Ipec.
Your shipping costs will get calculated during the order process. We have different Flat Rate Shipping fees.
Cost for Australia Post Parcel Post Bags are as follows:
- Shipping for items under 500 gr – 10 A$
- Shipping for items between 500 gr and 3 kg – 15 A$
- Shipping for items between 3 kg and 5 kg – 15 A$
For Australia Post Parcel Post Bags up to 5kg, we offer free delivery anywhere in Australia for orders over $100. This excludes Footwear orders which incur a flat $10 charge.
Bulky Item Orders will be sent via Toll Ipec and will incur additional freight charges. We will contact you to organise the shipment.
All orders are sent via Registered Post and insurance for loss or damage is included in the Postage costs quoted above.
For items that do not conform to Australia Post size regulations we will contact you via e-mail to organise the shipment and any additional charges.